Trust Center
Welcome to hMetrix's Trust Center!
hMetrix is a provider of healthcare business intelligence, data science and operational solutions with over two decades of experience. We offer payers, employers, health systems, providers and care management companies of all sizes and types, high quality, effective solutions specific to their needs in the evolving healthcare market. Our innovation gives healthcare organizations the tools and information needed to positively impact clinical and business outcomes.
Data Security
Data Security
We follow industry best practices for data security. We are happy to provide more details about our data security practices upon request.
Data Privacy
Data Privacy
Privacy of customer data is top of mind. We follow industry best practices and follow all applicable privacy regulations.
Access Control
Access Control
Access is tightly monitored and controlled at our company. We are happy to provide more details about our access control practices upon request.
Risk Management
Risk Management
We have a dedicated team that manages security risks. We are happy to provide more details about our risk management practices upon request.
Infrastructure
Infrastructure
We take great care to work with best-in-class infrastructure providers that provide secure computing and storage. We are happy to provide more details about our infrastructure upon request.
Endpoint Security
Endpoint Security
We follow industry best practices for endpoint security. We are happy to provide more details about our endpoint security practices upon request.
Network Security
Network Security
We protect our corporate network against external & internal threats.
BC/DR
BC/DR
We have a business continuity plan in place to ensure that we can continue to operate in the event of a disaster.
Continuous Monitoring
Continuous Monitoring
We continuously monitor our systems for security threats and vulnerabilities. We are happy to provide more details about our continuous monitoring practices upon request.
Policies
Policies
We are currently working with experts to put together our company policies. Please contact us for more details.
Asset Management
Asset Management
We have strict asset management policies in place to ensure that all assets are accounted for and secure.
Risk Profile
Risk Profile
We have secure, reliable hosting that customers can depend on. We are happy to provide details about our risk mitigation practices and recovery objectives upon request.
App Security
App Security
We take application security seriously and are putting together a program to monitor internal apps.
Training
Training
We provide security awareness training to all employees to ensure that they are aware of security best practices.
Reports
Reports
We may provide security-related reports upon request.
AI
AI
We take the usage of AI seriously in our organization and work to ensure security and reliability of the AI.